At Genuine Manuka Honey, accessible from www.thegmh.com,we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website.

1. Information We Collect

We may collect the following information when you visit or make a purchase on our website:

  • Personal details: Name, email address, phone number, billing and shipping address.
  • Payment information: Credit/debit card details or other payment details.
  • Technical data: IP address, browser type, and device information.
  • Usage data: Information on how you navigate and interact with our website.

2. How We Use Your Information

The information we collect is used for:

  • Processing and fulfilling your orders.
  • Communicating with you regarding your order or queries.
  • Sending promotional emails or updates (only if you opt-in).
  • Improving our website and customer experience.
  • Ensuring compliance with legal and regulatory requirements.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data with:

  • Third-party service providers: For order fulfillment, payment processing, and delivery.
  • Legal authorities: If required by law or in response to valid legal requests.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience.
  • Remember your preferences.
  • Analyze website traffic and performance.

You can manage your cookie preferences through your browser settings.

5. Data Security

We prioritize the security of your personal information by implementing industry-standard measures. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your data.
  • Opt-out of promotional communications.
  • Request the deletion of your personal data, subject to legal and business obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

For any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

  • Email: sales@thegmh.com
  • Phone: +91 44-47989309